Frequently Asked Questions
Everything you need to know about our designer home collections.
What is the typical shipping timeframe for orders?
Most orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery times vary by location.
What is your return policy for home textiles?
We accept returns on unused and unwashed items in their original packaging within 30 days of delivery. Please note that digital patterns and sale items are final sale.
How should I care for my Robin Pickens fabrics and linens?
To preserve the vibrant colors and integrity of the fibers, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or line drying.
Do you offer international shipping?
Yes, we ship our home products worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Are your products sustainable?
We prioritize high-quality natural fibers and work with manufacturers who adhere to ethical production standards to ensure our home goods are both beautiful and durable.
Can I modify or cancel my order after it has been placed?
If your order has not yet entered the fulfillment stage, we can assist with modifications. Please contact our support team immediately with your order number.